Troubleshooting & Status Lights

Generator Won't Start, Yellow Light, Red Alarm: Standby Generator Troubleshooting

What the status lights mean, what an overcrank alarm is telling you, and — just as important — which alarms you can safely reset yourself versus which ones need an authorized dealer. This is general guidance from manufacturer documentation.

In short

What to confirm for your own home

What this page does not do

What the Status Lights Mean

The light on the controller is the fastest read on what your generator is doing. Generac and Kohler use different schemes.

Generac and Kohler standby generator status-light meanings
ControllerIndicatorWhat it means
GeneracGreenReady and in AUTO. Flashes while the generator is running during an outage.
GeneracYellowMaintenance due or a non-critical warning. The unit still runs.
GeneracRedOFF, or a shutdown alarm is active.
GeneracBlueService mode (Next Gen controllers).
Kohler RDC2OFF LED on 2s, then flashing every 2sOff, or the exercise cycle will not run.
Kohler RDC2OFF LED fast-flashing while in AUTOA fault shutdown has occurred.

The Yellow Light: Usually Not an Emergency

On a Generac, the yellow light is a maintenance reminder or a non-critical warning — it does not stop the generator. The unit will still start and run during an outage. Documented triggers include scheduled maintenance coming due, a battery check, and charger warnings.

It is a “take care of this soon” signal, not a “your generator is down” signal. A red light is the one that means the unit is OFF or has shut itself down.

“Won't Start” and the Overcrank Alarm

On a Generac, an OVERCRANK alarm (codes 1100 / 1101) means the engine cranked but did not start after five attempts. The manufacturer documents these common causes:

  • Inadequate fuel pressure
  • Fuel shutoff valve in the OFF position
  • Wrong fuel selection set in the controller
  • Air filter issue
  • Improper installation
  • Low battery

The manufacturer notes this list is not exhaustive— other faults can produce the same alarm. Work through the documented causes you can safely check (is the fuel shutoff valve open? is the controller set to the right fuel?), and if the unit still won't start, it's a dealer call.

Which Alarms You Can Reset — and Which Need a Dealer

Some alarms are owner-resettable — for example, a Generac Auxiliary Shutdown (code 2800). But engine-protection and electrical-fault shutdowns are not owner-resettable and require an authorized dealer. On Kohler, speed and frequency shutdowns direct the owner to a dealer as well. Once you know which class of fault you are looking at, the repair and service guide covers who is allowed to clear it and whether the repair is worth authorising.

A rule worth following

Before You Open a Panel

Everything here is general guidance drawn from manufacturer documentation. Reading a status light and checking a fuel valve is one thing; a specific repair is another. Specific repairs need an authorized dealer, and any warranty-covered work must be performed by a dealer to keep that coverage intact.

Deciding between brands before you buy? See our Generac vs. Kohler comparison, and for what an install actually costs, the cost guide.

Shopping for a standby generator?

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What must stay on during an outage?

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Prefer to send the full picture up front? Send a Generator Project Brief — coverage objective, fuel, priority loads, and timeline, so the installer's first call starts at the proposal. “Not sure” is an accepted answer throughout.